Refund policy
Return Policy
At Breed & Co., your satisfaction is our priority. Please read our return policy carefully before making a purchase.
Print-on-Demand Products
All of our products are made to order through our print-on-demand partner. Because each item is custom-printed just for you, we are unable to accept returns or exchanges for the following reasons:
- Incorrect size ordered (please refer to our size guide before purchasing)
- Colour variations due to screen display differences
Damaged or Defective Items
We stand behind the quality of our products. If your item arrives damaged, defective, or with a printing error, we will replace it at no cost to you.
To request a replacement, please contact us within 14 days of receiving your order at breedandco.store@gmail.com with:
- Your order number
- A clear photo of the damaged or defective item
- A brief description of the issue
We will review your request and send a replacement as quickly as possible.
Wrong Item Received
If you received the wrong item, please contact us at breedandco.store@gmail.com within 14days of delivery and we will send you the correct item immediately.
Lost Packages
If your package is lost in transit, please contact us at breedandco.store@gmail.com and we will investigate and arrange a replacement or refund where applicable.
Refunds
Refunds are issued only in cases where a replacement cannot be provided. Approved refunds will be processed to your original payment method within 5–7 business days.
Contact Us
Have questions about a return or your order? We're here to help!
breedandco.store@gmail.com
We aim to respond to all enquiries within 1–2 business days. 🐾