Refund policy

 

Return Policy

At Breed & Co., your satisfaction is our priority. Please read our return policy carefully before making a purchase.

Print-on-Demand Products

All of our products are made to order through our print-on-demand partner. Because each item is custom-printed just for you, we are unable to accept returns or exchanges for the following reasons:

  • Incorrect size ordered (please refer to our size guide before purchasing)
  • Colour variations due to screen display differences

Damaged or Defective Items

We stand behind the quality of our products. If your item arrives damaged, defective, or with a printing error, we will replace it at no cost to you.

To request a replacement, please contact us within 14 days of receiving your order at breedandco.store@gmail.com with:

  • Your order number
  • A clear photo of the damaged or defective item
  • A brief description of the issue

We will review your request and send a replacement as quickly as possible.

Wrong Item Received

If you received the wrong item, please contact us at breedandco.store@gmail.com within 14days of delivery and we will send you the correct item immediately.

Lost Packages

If your package is lost in transit, please contact us at breedandco.store@gmail.com and we will investigate and arrange a replacement or refund where applicable.

Refunds

Refunds are issued only in cases where a replacement cannot be provided. Approved refunds will be processed to your original payment method within 5–7 business days.

Contact Us

Have questions about a return or your order? We're here to help!

breedandco.store@gmail.com

We aim to respond to all enquiries within 1–2 business days. 🐾